Shipping policy
At Artimia Nova, we carefully prepare every order before it is shipped.
United States
Free shipping is available on orders shipped within the United States.
Production & Processing
Most orders are processed and shipped within 1–3 business days. In some cases, processing may take up to 4 business days due to quality checks or unexpected issues.
This processing time is separate from shipping/transit time.
Shipping & Tracking
Your order is produced, prepared, and shipped by our production and fulfillment partner.
Most orders are processed and shipped within 1–3 business days. In some cases, processing may take up to 4 business days due to quality checks or unexpected issues.
Shipping/transit time is separate from the processing time and varies depending on the destination and shipping service.
Once your order ships, you will receive tracking information when available.
International Shipping
We offer shipping to selected countries outside the United States.
International shipping costs are calculated at checkout and may vary depending on the destination and items in your order.
International delivery times can vary depending on the destination and shipping service. We do not provide one fixed delivery time for all international orders.
For international orders, please make sure your shipping address, email address, and phone number are correct. Incorrect or incomplete information may cause delays.
Delivery Delays
Delivery times are estimates and may be affected by carrier delays, customs processing, weather, or other circumstances outside our control.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible.
For more information, please see our Returns & Refunds policy.
Contact Us
If you have any questions about shipping or your order, please contact us at: