Frequently asked questions
What does Artimia Nova sell?
Artimia Nova offers carefully selected wall art designed to bring style and character to your space. Our collection includes different art styles and framing options.
Where do you ship?
We currently offer free shipping within the United States. Shipping availability and costs for other countries may vary.
How long does my order take to arrive?
Your order first needs to be produced and prepared by our production and fulfillment partner. After that, it is shipped to you.
Delivery times depend on your location and the shipping service used. Please see our Shipping Policy for more information.
Is shipping free?
Yes. Shipping is free for orders delivered within the United States.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Can I return my order?
Yes. We accept eligible returns according to our Returns & Refunds Policy.
Please contact us before sending anything back.
What if my order arrives damaged?
Please contact us as soon as possible after receiving your order and provide photos of the damaged item and packaging. We will review the issue and help you with the next steps.
What if I receive the wrong item?
Contact us as soon as possible with your order details and photos of the item you received. We will review the issue and help resolve it.
Can the colors of the artwork look slightly different?
Yes. Colors may appear slightly different depending on your screen, device, and display settings.